Why Customer Relationship Management?

We go with you for:

  • Increase the profits of your company of your enterprise;
  • Optimize the collaboration between the services (Marketing, Commercial, Logistics, Purchase ...)
  • Increase customer loyalty
  • Save time by automating tasks
  • Improve responsiveness through the data collected by the CRM software l’outil de CRM.
Pourquoi un CRM?
Notre solution

Our solution

AFREETECH go with you with InnovCRM, flexible solution, quickly integrable and accessible to SMEs:

  • Integrated web offer which is almost immediate
  • Reduce your integration costs for efficiency gains for your teams
  • Ease and speed of implementation on Service Oriented Architecture (SOA)
  • Solution oriented new technologies

Implementation

An implementation approach in 3 main stages, according to an Agile methodology for a fast and controlled integration:

  • Prior analysis
    1. Understanding of existing systems
    2. Choice of modules to deploy
  • Integration
    1. Mise en place de l’infrastructure
    2. CRM adaptation and configuration
  • Deployment and training
    1. Support and telephone support
    2. Skills transfer
Gestion de la relation client

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